How public housing operates
The Department of Families, Fairness and Housing (DFFH) manages public housing in Victoria.
The rental provider (landlord) for public housing is Homes Victoria (also known as the Director of Housing), which is part of the Department of Families, Fairness and Housing.
The laws on renting are in the Residential Tenancies Act 1997 and are the same for public housing and private housing renters, though some things may be treated differently under public housing policies and practice manuals. For example, the public housing maintenance manuals add extra classifications for repairs that are not included in the Residential Tenancies Act 1997. For more information on repairs see our page Repairs for public housing.
Find out general information about public renters on the HousingVic website.
More detailed and technical information about public housing is in the Department of Families, Fairness and Housing’s public housing policy and practice manuals, which are operational guides for department staff.