email advice service

We can provide information and basic advice by email. 
If your problem is too complex we may ask you to call us.

Your email will be answered within 5 business days.
Our service is closed weekends, public holidays and Tuesday 23 April 2019.


We reply to every email, but we can’t call you back.

Want to talk to someone? You can call us for advice.

Need advice fast? Check our advice online.

For information about your privacy when using our services, see the Legal Service Privacy Policy.

For information about the standards you agree to when using our services, see our client service charter.

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Tenants Victoria acknowledges the support of the Victorian Government.