If the affected person lives in public housing, and has a family violence safety notice or intervention order that excludes a tenant from the address, they can ask for the locks to be changed and DHHS will arrange and pay for it.
*HOT TIP: If the affected person wants to get locks changed urgently, you might need to get consent from the Director of Housing first. See Do you need the landlord’s consent?
!IMPORTANT: The affected person must get permission from the Director of Housing before adding any other safety features, such as deadlocks, security screens, sensor lights or alarms.
You should ask the Director of Housing to agree in writing that the affected person does not have to remove the safety features at the end of the tenancy or else they may claim the cost of removal from them.
Find out more
15.8.2 Lock change request from protected person, Tenancy Management Manual, Chapter 15: Transfer of tenancy October 2017
This information is a guide only and should not be used as a substitute for professional legal advice.
