In cases of family violence, the affected person may want to move to another home in public housing or swap with another public housing tenant.

What you can do

If the affected person can no longer live in the property due to family violence, you can:

  • contact your local housing office
  • discuss what the best options are for your situation.

What the policies say

  • If you want another place you can apply to go on a waiting list. The Director of Housing will consider your individual situation to decide if you are put on a priority list or a non-priority list.
  • An affected person could be eligible via the Special Housing Needs category. One of the criteria for special housing needs is unsafe housing, which includes facing a serious threat of violence. This application must be made before the tenancy comes to an end. Tenants approved for a transfer via the Special Housing Needs category may be able to move into crisis accommodation and retain their transfer status and their current tenancy rights whilst waiting for an offer of alternative accommodation.
  • If an affected person ends their tenancy due to family violence, they may also be eligible for the Homeless with Support category where they are homeless and receive support from a designated support program provider or specialist service.
  • If you want to swap with another tenant you can apply to be added to the swap list. You can choose to share your name, email address and telephone number with tenants who are interested in swapping. You don’t have to share this information, especially if there are safety issues. Your local housing office can discuss all the options with you.

Find out more

Allocation manual, May 2017 [DHHS website]
Tenancy management manual [DHHS website]

This information is a guide only and should not be used as a substitute for professional legal advice.

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