Important Notice Tenants Victoria will temporarily close from 29 April 2019 to 10 May 2019 inclusive, and will reopen again on 13 May 2019. Tenants Victoria is temporarily closing due to nearby excavation and construction works which have caused significant disruption of our service. We emphasise that this arrangement is temporary, and that our usual service will resume on 13 May 2019. If you require urgent assistance before 13 May 2019, you are advised to

The State Government has responded to questions about the $185 million redevelopment of public housing properties underway in metropolitan Melbourne. The Public Housing Renewal Program announced in December 2016, will redevelop 1100 low-rise properties on nine sites in Brunswick, North Melbourne, Heidelberg West, Clifton Hill, Brighton, Prahran, Hawthorn, Northcote and Ascot Vale. Under the scheme replacement housing will be a mix of apartments and townhouses with improved energy efficiency and an increase of at least

From 3 April, 2019, a standard long form lease can be used for residential tenancies in Victoria. The agreement contains a lot of options, and opportunity for both parties to negotiate terms. If you are unsure of the meaning of the agreement, or it doesn’t accurately reflect what you want or have discussed, you may want to get some advice before signing the agreement. DID YOU KNOW: It is an offence for an agent to

Tenants Victoria welcomes an end to debt-based discrimination for public housing applicants. Former tenants with outstanding debts for maintenance or other arrears are no longer ineligible for offers of public housing, according to the updated Public Housing Allocations Operational Guidelines. The DHHS are now required to review outstanding DHHS debt with prospective tenants and make sure the debt has been calculated correctly. DHHS officers have also been given greater discretion to waive outstanding debts.

Tenants Victoria welcomes greater transparency for community housing tenants, enabling them to better understand and manage their tenancies. Community housing providers must now publish their policies online, according to new guidelines set by The Housing Register, the state department which oversees social housing in Victoria. Community housing tenants will now be able to access policies on housing allocation, rent setting, modifications, inspections, repairs, complaints and more on their housing provider’s website. See Guidance note on